Resolved: Sears Garage Solutions - Installation not standing behind work

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Resolved

Technician installed new unit on old unit set up using old previous bracket and very little support of motor. This has resulted in garage ceiling to fall from supporting the motor. The light socket was even covered up by the beam..

Product or Service Mentioned: Sears Garage Solutions Installation.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Aug 29.

Sears Garage Solutions - Closed franchises

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Not resolved

If you are in a market sears had a franchise, but is closed and they will not service your garage door and/ or opener. Contact the attorney general. They are, by law to stand behind warranties whether or not they have someone to service

Company wrote 0 private or public responses to the review from Jun 29.

Sears Garage Solutions - Class action suit

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Not resolved
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website

In 2010 I bought a sears franchise, after 6 1/2 yrs and training all over the country for them I decided I had enough. I am now embroiled in a lawsuit with them.

I would love to get a class action suit started against them. They scare the franchisees into conforming. They are a sad excuse for a franchise at best. No support, horrible software, no training, horrible marketing, bad accounting of the money collected.

No standards, morals, or ethics. Let’s start a class action suit against them.

Reason of review: Work Experience or Job Application.

Company wrote 0 private or public responses to the review from Jun 29.

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